AACC, Off Waiyaki Way, Opp. Safaricom House | 0722 377 119 | enquiry@cnetsolutions.co.ke
CAK & NCA Licensed
VOIP & Call Center • Kenya

Enterprise VOIP & Call Center Solutions

Clear calls, lower costs, and scalable call center operations with secure IP PBX and analytics.

Cost
Optimized Calls
Quality
QoS-Ready
Scalable
Teams & Sites
Fast VOIP Quote

Tell us your team size and call volume. We’ll respond within 2 hours.

CAK Licensed
NCA Certified
Call Center Ready
Analytics Enabled

What VOIP Service Includes

IP PBX setup, call routing, recording, analytics and secure QoS-ready network design.

IP PBX

Routing & extensions.

Call Recording

Compliance & QA.

Analytics

Performance reports.

Security

Secure routing.

Who It’s For

  • Corporate sales & support teams
  • NGO service desks
  • Government contact centers
  • Multi-site organizations
  • Customer service operations
Problems Solved

Reduce call costs, improve quality, and scale teams quickly with measurable performance data.

Business Use Cases & Industries

Designed for customer-facing and mission-critical operations.

Corporate HQs
Embassies & NGOs
Government
Service Centers

Process & Delivery Model

From readiness assessment to deployment and training.

1
Assessment

Voice requirements.

2
Design

IP PBX & routing.

3
Deployment

Install & configure.

4
Support

Training & SLA.

Trusted Voice & Call Center Partner

CAK & NCA licensed deployments across East Africa.

CAK Licensed NCA Certified Regional Coverage
Client Proof

Corporate, NGO and government call center operations.

Corporate NGOs Government Service Desks

Get a VOIP readiness assessment

We’ll assess bandwidth, call routing and capacity needs.

VOIP & Call Center FAQ

Yes. We plan migrations from legacy PBX to IP PBX with minimal downtime.

Yes. We implement call recording, reporting, and performance analytics.

Yes. We secure VOIP with network segmentation, QoS and access controls.

Explore Related Services

Link back to the main Services hub and related solutions.